24/7 IT Support in Costa Rica

Don’t worry, we’ve got you covered!

The system is down and you cannot make transactions? One of your colleagues cannot connect to the company’s VPN?

If you can relate, you know how frustrating these situations are and how valuable it is to have a helping hand to solve them.

IT Support

National Coverage

Companies

International Operation

Our IT Support in Costa Rica goes beyond solving everyday problems. We specialize in network stabilization and we do preventive and corrective maintenance to optimize the overall performance of your technology. We are your allies and we are committed to the growth of your company.

The AP effect

IT Technical Support service costa rica

IT Technical Support

We keep your company online by solving any problem that may occur with your network, servers or other technological services, and we detect the cause of the failures that arise to give you a quick and thorough solution. We are prepared every day to respond to the needs or unforeseen events that may occur in your business.

We are with you:

24/7 on-site and remote IT support on equipment (Wi-Fi, Call Centers, Servers, Switching, Routing, Cameras, etc.)

Project design and development

Hardware: Cleaning and repair of equipment

IT Help Desk Services

Incidents happen at the least expected time. Has your system gone down on payday? Has your Internet failed you during an important event?

At Access Point, we solve any breakdown remotely and detect when our assistance is needed for repairing or replacing equipment.

We connect to your network 24/7 to identify problems and repair them immediately through our software.

Soporte de TI y help desk costa rica

What do we offer?

Multiplatform support (iOS, Linux, and Windows)

Backup Service

Support with breakdowns

Choose the ideal plan for you

We advise you on every step and adjust the plan to your needs:

Basic
Quarterly Equipment Cleaning
On-site IT Support
1 visit / month
Remote Support
4 hours
8:00 a.m. a 6:00 pm / M - F
Specialized Engineers
Personalized Consulting
Secure Connection Software
Emergency Support
Standard
Quarterly Equipment Cleaning
On-site IT Support
1 visit / fortnight
Remote Support
8 hours
8:00 a.m. a 6:00 pm / M - F - S
Specialized Engineers
Personalized Consulting
Secure Connection Software
Emergency Support
Premium
Quarterly Equipment Cleaning
On-site IT Support
1 visit / week
Remote Support
12 - 14 horas
8:00 a.m. a 6:00 pm / M - F - S
Specialized Engineers
Personalized Consulting
Secure Connection Software
Emergency Support
Personalized
Quarterly Equipment Cleaning
On-site IT Support
Choose the quantity
Remote Support
24/7
Specialized Engineers
Personalized Consulting
Secure Connection Software
Emergency Support

I would like to schedule my counseling

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